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So on Tuesday of this week I got a call to do a re-key out in the Arcadia district. Andrew offered to go with me but I was insistent that I do this one on my own. I have been trying to do more calls on my own lately and I had been successful on all of the jobs I had done on my own. Until this one. The dead bolts were straight forward but the door knobs weren't. I took one off and it had this weird piece on the back that kept the lock cylinder from coming out of the housing.
I called Andrew and sent him a few pictures of the lock to try and figure out how to get the knob apart. He walked me through a few different things but nothing worked, the lock wouldn't come apart. He finally said he wouldn't need to take the knob apart to re-key the lock and left it at that. It didn't take me long to figure out that I had enough room to remove the tail piece and slide a plug follower in to the cylinder. Then the next problem.
I repined the lock but because I was second guessing my self the lock just felt funny to me. At this point I start to feel pretty dehydrated and of course I forgot to stop and get some water on my way to the job. So I try and push forward but nothing seems to work for me. I cant get a simple dead bolt reinstalled and I cant get a key to move freely in one of the locks. At this point Andrew calls me and asks for an update. Needless to say I was not doing as well as I or he had hoped and I was no where near as far a long with job as I needed to be.
Andrew ended up having to come to the job and help me finish. I had no confidence in anything I had done and thought I was doing something wrong the entire time. After Andrew got on the job site and double checked everything I did he let me know everything I had done was right. So why did I think I made all of those mistakes? Lack of confidence and dehydration are my guesses. I need to learn to trust the training I have received as well as make sure I have water with me at every job. The Arizona sun is no joke and will quickly make you lose your head.

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Locksmith Reviews & Testimonials

Super happy with the work and the extra effort

5-starsout of 5 stars

I just bought this Miata recently and I couldn't lock the doors.  I pulled out my door lock cylinder (because I know Miata's quite well), brought the cylinder back and they made me two more keys based off of my door lock cylinder and gave me the necessary information so I could have more keys made in the future if need be. Now I have two good keys that work in both of the doors and the ignition and the trunk. I'm super happy with the work performed and the extra effort that was extended for beyond what I've seen from any locksmith in the past.

Thanks again definitely an honest business here, will come back!

Brandon C. of Mesa, via YelpOriginally posted on yelp